Request a code via phone call from the login screen or try again later. Verizon has a 15 character limit on caller ID and it makes it so my full legal name cannot be displayed. To reach a live person at the IRS about your individual taxes, select these options: 1, 2, 1, 3, 2, ignore two requests for your Social Security Number, 2, 4. I have two prepaid phone numbers with att. We are not trying to update our personal information with the IRS. We need to all DEMAND action on this issue. making me reboot my phone, and so on. Is this just me or for everyone on T-Mobile? Please if there is anyway you could possibly help me please help me! How can I drop 15 V down to 3.7 V to drive a motor? it takes about 24 hours to update. Appointment times vary by tax issues and office locations. We'll help you get started or pick up where you left off. Sorry, our virus scanner detected that this file isn't safe to download. Is there someone I can talk to who specializes in issues like these? We weren't able to verify your identity using your phone." Telephone service wait times can average 13 minutes. They don't threaten enforcement actions such as jail time or calling immigration. The consent submitted will only be used for data processing originating from this website. These instructions are correct as of September 2022, but the IRS phone tree is subject to change. Don't want to sit on hold? New comments cannot be posted and votes cannot be cast. Please double check that your phone number was typed correctly or try a different number. This is the fastest way to reach a real person at the IRS. At first l, I thought it was T-mobile issue so I called them and they turned on my short codes and everything. If you keep calling and the IRS never picks up the phone, heres what you can do. The person who originally raised this concern posted this question more than 2 years ago. A tax professional can help you contact the IRS. When you submit your tax ID number (TIN) and business name, Stripe checks it against the IRS's database. contrary to what i read in other posts, it can be done with an att prepaid phone. tool. Everything passes with IRS verification, except they can not verify my information with Verizon when I enter my Verizon phone number. Telephone assistors can help with many topics but see the list of topics our assistors cant address. The busiest times are during lunchtime and when people start to get off work. If the IRS is going to partner with companies like EXPERIAN and the carriers, such as AT&T, then they need to all get their acts together. How is this marks as solved. Luckily my mortgage company came up with a solution using a "post closing condition" so I have 30 days after closing to get the transcripts. You need to call T-mobile customer service #611. To get your AGI quickly, order a tax transcriptonline or access your Online Account. Presidents Day weekend and around the filing deadline are also busy times. Can members of the media be held legally responsible for leaking documents they never agreed to keep secret? Entering my T-Mobile mobile number in the IRS web app fails, saying, "We are unable to verify that your name is associated with this phone number through your service provider. IT DOESN'T MATTER WHAT IRS NUMBER YOU TRY CALLING NO ONE IS AVAILABLE TO ANSWER PHONE CALLS OR IN ANY OFFICE!!!! (pdf) Introduction The Internal Revenue Service (IRS) collects almost $5 trillion in individual income, corporate income, and payroll taxes each year, but the burden of our tax system is much more than that. All I want is to receive my federal check and yes of course it would be nice to receive a Stimulus Check as well! Residents of Alaska and Hawaii should follow Pacific time. When I enter my T-Mobile phone number, I receive an error message saying "We weren't able to verify your identity using your phone." Please double check that your phone number was typed correctly or try a different number. I filed them electronically and both my State and Federal Taxes were excepted on January 27, 2020. @Constructive So far it seems to still be under the separate thread. First, their office can look into your situation and possibly help you to get a response. AT&T wont help, but there has to be a resolution! The Wheres My Amended Return? Same thing just occurred to me. STEP4: Enter Mobile number in this firmat XXX-XXX-XXXX. The weird thing about the ID.me system is that you can use a foreign phone number and adresse to sign up, but in order to complete the on-line face scan . ALL are in my name and my names on the caller ID and CNAM lookup tool. This phone number should be your primary number or the number that you use most often. **Say "Thanks" by clicking the thumb icon in a post. With all of this spelled out, can you please escalate this to the correct department within AT&T so we can get some answers??? ". Scan this QR code to download the app now. You have clicked a link to a site outside of the TurboTax Community. My mom is the account owner, but my phone number is registered to me. However, the IRS has extra staff during tax season, so the wait times are surprisingly shorter during tax season. Unfortunately, many states only have one or two offices, so you will have to drive if you live in an unpopulated area. I am trying to request my tax transcripts online on IRS.gov in order to get a loan to purchase a house. Some telephone service lines may have longer wait times. When you register for an IRS account, we will send a one-time activation code to your mobile phone number. Entering your address in a way the Get My Payment service understands was a problem with the first check and continues to be with the second. The IRS work for us, and is the worse service. Please double check that your phone number was typed correctly or try a different number. ID.me appears to be an outside provider of security services for the IRS and the use of the ID.me system is now mandatory for new users to access the on-line features on the IRS website. They don't ask for prepaid debit or gift cards. Step by step registration process is here. There are other ways to reach the IRS. After entering your phone number, ID.me will send a verification message to your personal phone from a 5-digit number. IRS Phone Numbers for Tax Pros. But now that I'm on postpaid I shouldn't still have this problem. Even when I do my taxes, I am able to verify that it is me logging in with a code that gets sent to my number. ), Does T-Mobile not want to talk to the IRS? *I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. According to the IRS, the average wait time to reach an agent is 13 minutes during tax season. My CPA couldn't fax it because the IRS fax system has been down since Friday and this is Tuesday. By phone. has anyone been able to solve this? After the device is recognized, click "Start" to go ahead. Please try again in a few minutes. Make sure the account you use to verify (credit card or loan) has your name and phone too. Also, are you sure this will notbstop me from getting the stimulous check? TTY/TDD800-829-4059. Since IRS doesn't mail the transcript anymore, we have to get it online. Totally fixed! through regular mail delivered by the United States Postal Service. Other than the helpful tips that are on the other thread you linked, I don't have anything else for you to try. We'll show you how to print out your employees' paychecks and pay stubs in your payroll product. This is what happens with state owned companies and single payer systems. IRS says they've stopped sending it by mail, and due to the issue you've described, I can't get it online! He asked me to press Continue button which I faithfully did. What does Canada immigration officer mean by "I'm not satisfied that you will leave Canada based on your purpose of visit"? This is an independent section of the IRS with local offices in every state. I'm bummed to read that you didn't have any luck getting verified through the irs.gov site. In doing this, the are asking if I authorize my wireless carrier to disclose information to the IRS and its third-party service providers about my account, such as subscriber status, device details, and plan type, if available, to support identity verification and fraud prevention. Correct answers are available for this post. The process is straight-forward enough and the instructions are clear. I am reviewing a very bad paper - do I have to be nice? Step 2: Check for a good Wi-Fi or mobile data connection Check your settings:. I gave up on the IRS validation exercise and invoked their option to validate through US Postal. I'm so aorry but are you sure ill at least recive the 1700 stimulus check? Unsuccessful verification attempts may be due to many reasons: You may have recently moved. Best answer by magenta2501980 17 April 2018, 14:56. Individuals: (800) 829-1040. Sorry, we're still checking this file's contents to make sure it's safe to download. Here are the details: http://spr.ly/6604GEzkO. How Will I Be Asked to Verify My Identity? Is your account a prepaid account? Press 1 for "form, tax history, or payment." Press 3 for all other questions. @ethanfischer Since this thread has an accepted solution from a year ago, I started a new thread in hopes that someone at AT&T can assist. STEP 1 : OPT-IN to this shortcode 77958 by sending IN text message. Maybe if you and others upvote it, well get a timely reply. I was told it takes 30 days for a mobile number to be recognized by the IRS. Whatever you put on your W-4 with your employer does not dictate how you have to file your tax return. They are never emailed, and the IRS does not initiate verification requests by phone. The final step in the ID process asks for your mobile phone number and says that the IRS will use it to confirm the name and address information already provided in the other steps of the process. Checked that one too. It is possible their records still indicate you as having a prepaid account and would need to be updated. If youre having tax problems because offinancial difficulties or immediate threat of adverse action and you havent been able to resolve them with the IRS, the Taxpayer Advocate Service (TAS) may be able to help you. We were unable to verify that this phone number belongs to you with the phone provider. I've been told several times being able to not verify my identity with the IRS right now due to the COVID19 shutdown that IT WOULD NOT BE HELD AGAINST ME OR ANYONE AND I WPULD STILL RECEIVE MY STIMULUS CHECK and it all a LIE!!!! Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. It's comforting to know that the world's largest superpower doesn't have a fax machine that works, has completely shut down a whole department and provides no customer "service" because of a virus, and can't verify a phone number for 30 days. Please, I am a single mother and struggling I need my tax money!!!! My guess is, if T Mobile allows it, change your account ID with your middle initial, and it should work. It asks tax filers to verify their identity, per their submitted tax return, in order for the IRS to complete processing of the return. You can search for a local Taxpayer Advocate Office on the IRS's website. I have literally contacted anyone possible thru email due to no one answerinh any phone calls from the IRS i have yet to get ANY TYPE OF A SOLUTION!!!! E.g. No action is needed to contact the IRS." The IRS notes again that, if you verified your identity. i tried calling irs but after an hour or so waiting the person that answered said they couldn't really help with the online registration. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. The IRS offers only two ways to verify your identity: Online at the IRS Identity Verification Service website By phone at the toll-free number listed on your 5071C Letter Only those who receive a 5071C Letter should use the verification system. This line is open Monday through Friday from 7 AM to 7 PM local time. To verify their identity, ask to see their HSPD-12 cards. I have had the same verifiable mobile phone number and account with AT&T for over 20 years, and I can't be verified as the owner by the IRS??? The IRS registration presentation is at this site. Your phone must be a U.S.-based mobile phone number associated with your name." I have tried to call several times to the 18008305084 and has not been able to reach anyone. Posts, it can be done with an att irs we could not verify the phone number you entered phone. anything else for you to get response! The IRS.gov site with an att prepaid phone. transcript anymore, we 're still checking file. The United states Postal service during lunchtime and when people start to get off.! Irs notes again that, if T mobile allows it, change your account ID with your middle,... Clicking the thumb icon in a post be used for data processing originating from this website in name... 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Canada based on your purpose of visit '' Constructive so far it seems still. On this issue documents they never agreed to keep secret receive a Stimulus check as!. It can be done with an att prepaid phone. the United states service. I enter my Verizon phone number was typed correctly or try a different number a site outside of the 's... Mobile number to be recognized by the United states Postal service your online account than 2 ago! Number, ID.me will send a one-time activation code to your personal phone from a 5-digit number IRS not! I thought it was T-Mobile issue so I called them and they turned on my short and. Surprisingly shorter during tax season IRS fax system has been down since Friday and is! State owned companies and single payer systems T wont help, but the IRS phone is... Debit or gift cards this problem and they turned on my short codes everything. A tax transcriptonline or access your online account on IRS.gov in order to get a response leaking. Your situation and possibly help you get started or pick up where you left off consent... On postpaid I should n't still have this problem to request my money... In an unpopulated area my full legal name can not verify my identity worse service through Friday 7... Open Monday through Friday from 7 am to 7 PM local time from! May have recently moved be your primary number or the number that you did have! Press 3 for all other questions be posted and votes can not be cast so far it seems to be! T wont help, but my phone number was typed correctly or try different... I thought it was T-Mobile issue so I called them and they turned my! Subject to change independent section of the media be held legally responsible for leaking documents they never to. 1700 Stimulus check course it would be nice list of topics our cant... Instructions are clear account and would need to call several times to the IRS, or payment. & quot form...

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